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Stairlifts: common questions answered

At UK Stairlifts, we’ve been in the residential stair-lifts business for many years, and there are several questions that new stairlift users and potential users ask over and over again.

Where’s the best place to buy my stairlift?
Generally, it’s best to go to an independent UK supplier selling a range of stairlifts. That way, you’ll get impartial advice.

Are the lifts easy to use?
The hardest part is getting on and off the stair lift. But all the stairlifts we sell have swivel seats that lock into place to make dismounting safe once you reach the top of the stairs. Lifts can also be operated by the user or remotely.

Will it take long to install the stairlift?
At UK Stairlifts, we do as much away from your relative’s house as we can, once we’ve taken measurements on our site survey, ensuring that their stairlift is ready to be installed. We can install a straight lift in one or two hours and a curved stair-lift in no more than half a day, depending on your circumstances. And we always tidy up after ourselves – promise.

Will other people in the house be able to use the stairs?
Of course. When we assess the house, we take this into account. The seat, arms and footrest of the stair lift fold away, enabling people to use the stairs.

Are stairlifts quiet?
Very quiet. You can use our residential stairlifts at night without waking anyone.

What if the lift is upstairs and I am downstairs?
You’ll get two remote controls – one for upstairs and one for downstairs. Just summon the lift when you’re ready.

Are the lifts safe?
Yes, they all come with seatbelts and offer a very smooth ride, slowing down on the bends. At the top, the chair swivels 90 degrees and locks into place. Also, if something is in the path of the stair lift, the safety edges automatically stop the stairlift.

For impartial advice from UK Stairlifts, click here or call on 0800 0807997. We are here from 6.30am until 11.30pm in the evening to answer your call.

I am in the process of building a new cottage in Madeira and wish to make allowances to later fit two straight chairlifts. At that time I will contact UK Stairlifts. However, I need at this time to make provision for the electricity power to the motor. What power plug should I install, and where should this plug be located? Is 15amp single phase enough?
I thank you for your reply.
Kind regards,
Ken MacLachlan
Reply to this comment
Ken MacLachlan January 5th 10
Hi Ken,

Thanks for the question. A normal plug socket is fine and the plug from the stair lift charger will contain a 3 amp fuse. The power supply needs to be within 1 metre of the top or bottom of the stairs, depending on the model you decide upon. Some need it at the top and others, the bottom.

I hope this helps, if you need further clarification please don't hesitate to get in touch.

Many thanks,

UK Stairlifts
Reply to this comment
Neal Wilkinson January 7th 10

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