Service & Support
Each stairlift manufacturer has different conditions relating to service and support. Here’s what some of the main stairlift manufacturers say about service and support.
Platinum stairlifts
Platinum understands that customers want their stairlifts supplied quickly. That’s why their modern manufactuiring process can deliver curved stairlifts in an industry-leading 10 days. Platinum stairlifts also come with a minimum 12-month warranty and the company sticks to strict codes of practice laid down by the British Healthcare Trades Association.
Minivator stairlifts
Minivator’s installation and service team operates nationally. Every Minivator stairlift engineer has had product-specific training and on-site training. They are also trained in Health and Safety. Minivator’s stairlift service team can be contacted 24 hours a day, 365 days a year.
Meditek stairlifts
Meditek provides full backing and support, including an online customer support account.
Freelift stairlifts
Freelift states that any stairlift user experiencing a breakdown should call its customer service office during office hours or weekends and its first-class engineers will attend to the problem quickly.
Liberator stairlifts
An excellent reputation for service is backed by BS EN 250 9001:2000 quality standards and certification to BSi 5776:1996 to a safe working load of 135Kg.
